BH Properties
Privacy Policy & Terms of Use
Last updated: 27 July 2026
This document explains how BH Properties ("we", "the Company") collects, uses and protects personal information in connection with the use of bh-properties.com ("the Site"), and the terms that apply to using it. It has two parts: a Privacy Policy and Terms of Use. Using the Site and submitting your details constitute acceptance of this document in full. This English version is the operative text.
Part A - Privacy Policy01General
BH Properties provides advisory and concierge services for Dubai real-estate investors. We respect your privacy and handle personal information in accordance with the data-protection law applicable to us. For any privacy question or request, contact us at dan@bh-properties.com.
02Information we collect
Information you provide
When you complete a contact form or reach out to us, we collect the details you provide: name, phone number, email address and the content of your message. Providing this information is voluntary and not legally required, but without it we cannot contact you or provide you with information.
Information collected automatically
While browsing, technical information is collected automatically: IP address, device and browser type, operating system, referral source, pages viewed and actions taken. Under Amendment 13, IP addresses and cookie identifiers are treated as "personal data" and are therefore covered by this policy.
03Cookies and tracking technologies
The Site uses cookies and third-party measurement and analytics tools to understand and improve how the Site is used, and for advertising and marketing. The main tools:
| Tool | Purpose | Data & identifiers |
|---|---|---|
| Google Analytics 4Google LLC, USA | Traffic measurement and visitor-behavior analytics. | Identifier cookies (_ga), IP address, device and browser data, pages and events. Opt out |
| Meta PixelMeta Platforms, USA | Conversion tracking, remarketing and audience building for Facebook and Instagram ads. | Event data, IP address, cookies (_fbp). Hashed email/phone may be sent if Advanced Matching is enabled. Ad preferences |
| Microsoft ClarityMicrosoft, USA | Heatmaps and session recordings to understand the browsing experience. | Records mouse movement, clicks, scrolling and navigation (a replay of actions, not a screen video), device data and cookies. Text input is masked by default. Recordings retained ~30 days. Privacy statement |
| Google Tag ManagerGoogle LLC, USA | Manages and loads the measurement and advertising tags above. | A tag-management mechanism; processes basic technical data to load the tools. Google policy |
You can block or delete cookies via your browser settings, but blocking may impair some Site functions.
04How we use the information
- Responding to inquiries, making contact and providing information on properties and investments.
- Sending marketing and promotional content and remarketing, subject to your consent (see section 5).
- Analyzing, measuring and improving the Site and service.
- Complying with the law and requests of competent authorities.
05Direct marketing and your choices
By submitting your details, you confirm that BH Properties may contact you and send you marketing and promotional content (including by email, SMS and WhatsApp), in accordance with Section 30A of the Communications Law (Telecommunications and Broadcasting), 5742-1982. You may unsubscribe at any time via the opt-out link in each message or by contacting dan@bh-properties.com.
06Sharing with third parties
We do not sell your information. We may share information with: (a) service providers that process data on our behalf (such as the measurement, advertising and hosting providers above); (b) competent authorities, where required by law; (c) an acquirer, in the event of a merger or transfer of activity, subject to this policy.
07International transfer of data
Use of the tools above involves transferring and storing data with providers operating outside your country of residence, including in the United States, where a different data-protection regime may apply. By using the Site and submitting details, you consent to this transfer.
08Data retention
We retain personal information for as long as needed for the purposes for which it was collected, including managing our relationship with you and meeting legal requirements. You may request deletion at any time (see section 10).
09Data security
We take reasonable technical and organisational measures to secure the information, in line with applicable data-security requirements. However, no method of storage or transmission is 100% secure, and we cannot guarantee absolute protection.
10Your rights
- Right of access (Section 13): to review the information held about you.
- Right of correction (Section 14): to correct information that is inaccurate, incomplete, unclear or outdated.
- Deletion: to request deletion of information no longer required.
- Removal from direct mailing: to demand in writing that information relating to you be removed from a database used for personal solicitation or direct mail.
To exercise your rights, contact dan@bh-properties.com.
11Security incident
In the event of a serious security incident we will act in accordance with the law, including reporting to the competent supervisory authority and notifying affected individuals where required.
12Children
The Site is not intended for minors under 18 and we do not knowingly collect information about them.
13Third-party links
The Site may contain links to external sites. We are not responsible for the content or privacy practices of those sites, and a link does not constitute an endorsement.
14Changes to this policy
We may update this policy from time to time. The last-updated date appears at the top, and continued use of the Site after an update constitutes acceptance of the revised version.
Part B - Terms of Use15Acceptance of terms
Use of the Site is subject to these terms. If you do not agree to them, please do not use the Site.
16Information only - not advice
All content on the Site, including prices, projects, figures and yields, is provided for general information and marketing purposes only, and does not constitute investment, legal, tax or financial advice, nor an offer or solicitation to enter into a transaction. Independent professional advice should be obtained before any decision or engagement.
17No warranty
The Site and its content are provided "As Is" and as available. We do not warrant that the information is accurate, complete or current, or that the Site will operate without faults or interruptions.
18Illustrative figures
Prices, payment plans, yield figures, plans and renderings are illustrative only, subject to change, and do not constitute a commitment. Past performance or projections do not guarantee future results.
19Intellectual property
All rights in the Site content, including text, images, logo and trademarks, belong to BH Properties or its licensors. No use, copying or reproduction is permitted without prior written consent.
20Limitation of liability
To the maximum extent permitted by law, BH Properties shall not be liable for any direct or indirect damage, including damage arising from reliance on Site content or from investment decisions made on its basis.
21Governing law and jurisdiction
These Terms of Use are governed by the laws of the Emirate of Dubai / United Arab Emirates, and the competent courts of Dubai shall have exclusive jurisdiction. Nothing herein derogates from mandatory consumer-protection rights available to you under the law of your country of residence.
22Contact
For any question regarding this Privacy Policy or the Terms of Use: dan@bh-properties.com.